Contact Us

YOU’LL RECEIVE TRACKING DETAILS AS SOON AS EACH ITEM LEAVES OUR FACILITY.

ORDERS WITH MULTIPLE ITEMS WILL SHIP EACH PRODUCT INDEPENDENTLY AS SOON AS IT’S READY AT OUR WAREHOUSE, ENSURING THE FASTEST POSSIBLE DELIVERY.

INTERNATIONAL BUYERS ARE RESPONSIBLE FOR ANY IMPORT DUTIES OR TAXES APPLIED UPON DELIVERY; RATES VARY BY COUNTRY.

PACKAGES THAT ARE REFUSED OR NOT CLAIMED WILL BE FORFEITED AND ARE NOT ELIGIBLE FOR REFUND OR STORE CREDIT.

WE ARE NOT LIABLE FOR ANY ITEMS LOST, STOLEN, OR DAMAGED DURING SHIPPING. IF YOU WISH TO HAVE THE ORDER RESENT (IF AVAILABLE), YOU WILL NEED TO COVER ADDITIONAL SHIPPING AND HANDLING FEES.

THE BUYER MUST FILE ANY CLAIMS DIRECTLY WITH THE SHIPPING CARRIER. FOR QUESTIONS ABOUT CARRIER CLAIMS, PLEASE CONTACT CUSTOMER SUPPORT.

TO ENSURE PROMPT ASSISTANCE, ALL ORDER-RELATED ISSUES MUST BE SUBMITTED IN WRITING WITHIN 7 DAYS OF DELIVERY.